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FAQs for USP—NF Online Product Users

What actions do I need to take to prepare for the new USP—NF Online product in 2018?

January
  • Receive communications on progress of the new USPNF Online product including features and benefits.

February

  • Create your Access Point account before June 2018
  • Watch a video tutorial on how to create an Access Point account. Watch a video tutorial on how to associate a subscription key to your Access Point account.

March

  • On March 5, your company’s system administrator will receive instructions to obtain your USPNF Subscription Key along with next steps
  • You can access the current USPNF Online using either your username credentials or your Access Point credentials.

April

  • You can access the current USPNF Online using either your username credentials or your Access Point credentials. Watch a video tutorial on how to create an Access Point account. Watch a video tutorial on how to associate a subscription key to your Access Point account.

May

  • If you will be managing more than sixty (60) users, learn about an online tool USP offers.
  • Ensure that users have Access Point accounts prior to June 2018. Watch a video tutorial on how to create an Access Point account. Watch a video tutorial on how to associate a subscription key to your Access Point account.

June

  • Launch of USP41-NF36, and First Supplement to USP41-NF36, and Second Supplement to USP41-NF36 in the new USPNF Online platform on June 18, 2018.
  • Click here for important information on the changed delayed implementation date for Second Supplement to USP41-NF36.
  • Click here for FAQs on official status. 
  • Click here to read the Release Notes on known issues for the new USPNF Online
  • Click here for information on how to provide input on the new USPNF Online.

July

  • Users may continue to access the USP—NF Online in the new or the legacy platform. 
  • Be sure to watch the video tutorials on search, navigation, and on the official status icons located on the dashboard of new USP—NF Online.

August:

  • USP will USP will discontinue IP authentication for the legacy USP—NF Online platform on August 1, 2018.
  • Users may continue to access the USP—NF Online in the new or the legacy platform using Access Point.

September

  • Users may continue to access the USP—NF Online in the new or the legacy platform. 
  • Be sure to watch the video tutorials on search, navigation, and on the official status icons located on the dashboard of new USP—NF Online. 

October

  • Users may continue to access the USP—NF Online in the new or the legacy platform.
  • Be sure to watch the video tutorials on search, navigation, and on the official status icons located on the dashboard of new USP—NF Online

November

  • Users may continue to access the USP—NF Online in the new or the legacy platform.
  • Be sure to watch the video tutorials on search, navigation, and on the official status icons located on the dashboard of new USP—NF Online.

December

  • USP will retire the legacy USPNF Online platform on December 1, 2018.
  • All users must access official content through the new USPNF Online platform.
  • Be sure to watch the video tutorials on search, navigation, and on the official status icons located on the dashboard of new USP—NF Online.

FAQs

The New USPNF Online Platform 

1. What is the NEW USP—NF Online platform?

2. What features and benefits can I expect from the new platform?

3. How will I learn how to use the new USP—NF Online product?

New Subscription Model

4. What is the new online subscription model?

Access Point Accounts

5. What is an Access Point account?

6. How do I create an Access Point account?

7. What are the benefits of an Access Point account?

Subscription Keys

8. What is a Subscription key?

9. How do I use my USP—NF Subscription Key?

10. How many Access Point accounts can be associated with my USP—NF Subscription Key?

New Subscription Model Timeline

11. When will the new online subscription model start?

USPNF Online Pricing

12. Will the price for the 2018 USP—NF Online subscription change?

2018 Subscription Renewals

13. Information on subscription renewals for 2018.

Access to USPNF Online Product

14. What happens to my access to the current (legacy) USP—NF Online product on March 5, 2018?

15. What happens to my access to the current (legacy) USP—NF Online product in June 2018?

16. For how long will the current (legacy) USPNF Online product be available?

More on Official Status for the new USP—NF Online

17. What does this banner mean on the dashboard?

18. What does this banner mean at the Navigation level or when viewing search results?

19. What does this banner mean when viewing a document (monograph, General Chapter, General Notices, etc.)?

20. What are official status icons and what do they mean?

21. What is the “History” tab in the “Document Tools”?

22. What is the “Switch Version” drop-down menu?

23. What if I navigate to a document that is “no longer official” and it has the red banner and red “x” icon?

24. Why does a document show as Currently Official when the publication name it is associated with has not yet become official?

25. How do I use the “New and Changed” List to stay updated on the latest changes?

26. What are the Types of Revisions?

27. What does the “never official” status mean?

28. What are the unique document identifiers?

29. What does the page information at the bottom of a document mean?

30. When I do a search and hit enter, why does the banner display “All Versions”?

31. When I navigate to a document, why does the banner display “All Versions”?

32. Why does each documentary standard, such as a monograph or general chapter, have an official date?

33. Why doesn’t the new USP—NF Online precisely match the USP41–NF36 print or the legacy USP—NF Online?

34. Why do I see “no longer official” versions when I am supposed to be presented with currently official versions?

35. How do I include the revision highlight when I print out a PDF?

36. Why does each documentary standard, such as a monograph or general chapter, have an official date?

37. Why doesn’t the new USP—NF Online precisely match the USP41-NF36 print or the legacy USP—NF Online?

38. Why do I see “no longer official” versions when I am supposed to be presented with currently official versions?

39. How do I change my font to be bigger?

40. Below is some guidance on the search facets, which dynamically change depending on the content displayed:

New Enhancements to the new USP–NF Online

41. The following enhancements launched on November 1, 2018.

Customer Feedback

42. How do I provide feedback on the new USP—NF Online?

Privacy

43. What is USP’s Privacy Policy?

44. What happens with the data that USP collects about my usage of their products?

Customer Help

45. How do I get help?

The New USPNF Online platform 

1. What is the NEW USPNF Online platform?

  • The new USPNF Online is a relaunch of the current USPNF Online product that has been designed to improve the user interface and therefore your ability to find information quickly and easily.

2. What features and benefits can I expect from the new platform?

  • Some additional new features include:
    • Accelerated Revisions such as Errata, Revision Bulletins, and Interim Revision Announcements (IRAs) are now integrated into the new platform, thereby providing you access to official content in one location. Please note that you can still access Accelerated Revisions on http://www.uspnf.com/official-text
    • You have access to three publications simultaneously (USP41–NF36, First Supplement to USP41–NF36, and Second Supplement to USP41–NF36) within the new USPNF Online platform when it launches. You will no longer have to login and logout to view another publication. 
    • A “Document Tool” menu allows you to quickly view a specific test or procedure within a document by clicking on a linked table of contents along with a “Support” tab with helpful links. 
    • Other features include: bookmark icon, create alert icon, quick list of Reference Standards icon, print icon, email link to document icon, and email link of Reference Standards icon. 
       
  • Benefits of the new USPNF Online platform include:
    • New individual accounts, enabling each user to customize what they see on the product dashboard, making more efficient use of your time.
    • Completely new comprehensive search tool that operates like search tools on many popular websites, helping you to find exactly what you need.
    • Simplified navigation of all content with annotations to explain the content of different sections, thereby simplifying access for new or infrequent users.
    • The ability to save personalized bookmarks and easily return to any page through the “Viewing Activity” function, so you can efficiently go back to previous pages.
    • The ability to receive notifications of upcoming changes to specific documents, so you always know when key documents and tests are updated.
    • The ability to search across multiple editions of the USPNF Online instead of having to log out and then change editions.

3. How will I learn how to use the new USPNF Online product?

  • When the new USPNF Online launches into the new platform, there will be numerous instructions including video tutorials and an on-boarding tutorial to inform you of new features, how to conduct a search, and how to navigate in the new structure.
    • Below is a list of the tutorials that will be available on the dashboard of the new platform:
      • Improved Search Tutorial 
      • Navigation Basics Tutorial
      • Understanding Official Status Tutorial
    • In addition, there will be an onboarding tutorial when you first login available in English, Spanish, Simplified Chinese, and Portuguese.

New Subscription Model:

4. What is the new online subscription model?

  • To provide users with an individualized online experience, USP is moving away from companywide shared usernames and passwords to individual Access Point accounts that are associated with Subscription Keys.
  • Users will create an account through USP’s Access Point account webpage using their company e-mail address to create a “Login,” and password, known only to them, to access their data.
  • See a video tutorial on how to create an Access Point account.
  • Users must associate a subscription key with their Access Point account in order to have access to the new USPNF Online platform
  • On March 5, 2018, USP will send instructions in an e-mail to obtain a USP—NF Subscription Key from the www.uspnf.com site. The e-mail will be sent to the purchasing agent or license administrator designee at your company. This Subscription Key will be required for current customers to migrate to the new USPNF Online platform that launches in June 2018.

Access Point Accounts:

5. What is an Access Point account?

  • Access Point is the USP system that provides user authentication and authorization. All users of USP resources, including free resources such as the Pharmacopeial Forums (PF) and paid resources such as USPNF Online must create an Access Point account. Access Point accounts need only to be created one time.
  • Users will be able to associate a subscription key to their Access Point account to enable access to paid USP online resources, such as the USPNF Online.
  • If you already have an Access Point, you may use this same Access Point account to gain access to the new USPNF Online product once you have associated this account to your USP—NF Subscription key.

6. How do I create an Access Point account?

7. What are the benefits of an Access Point account?

  • It provides increased security for USP data and services.
  • You can create or reset your own password, rather than having to contact USP to change your account password. This provides better security for your company’s data and your personal data.
  • You will no longer be locked out of the system due to “too many concurrent users.” A limited number of multiple concurrent sessions (e.g. office and lab) are permitted on the same user account. Usage by one account does not affect access to the USPNF Online by other users – unlike the previous concurrent access model.
  • You will be able to customize your USPNF Online work-space by saving bookmarks, creating alerts on specific documents, and having access to “Viewing Activity”. Additional customizations are planned for future releases of the USPNF Online.
  • It enables USP to deliver targeted information to specific users – such as alerts for updates to specific documents – at their request. Additional customizable features are planned for future releases.
  • In the future, you will be able to access multiple USP products using the same Access Point account.
  • Individual accounts allow for customer administrators to collect usage information for their organizational needs.

Subscription Keys

8. What is a Subscription key?

  • A subscription key is an 8-character alphanumeric code that is unique to each customer, and is specific to each USPNF Online subscription.
  • Subscription keys are valid for the term of the subscription – one (1) year in the case of the USPNF Online.
  • Subscription keys are associated with Access Point accounts to enable users to access paid USP online resources.

9. How do I use my USP—NF Subscription Key?

  • Your USP—NF Subscription Key will grant your company access to the new USPNF Online product to be launched in June 2018.
  • To enable access to the new USPNF Online product, users at your company must create Access Point accounts, and then associate those accounts with your USP—NF Subscription Key.
  • On March 5th, 2018, USP will e-mail you one (1) USP—NF Subscription Key for each USPNF Online subscription currently owned by your company. The e-mail will be sent to the purchasing agent or license administrator designee at your company.
    • Each company is responsible for distributing the USP—NF Subscription Key and instructions for setting up Access Point accounts to all individuals who need access to the new USPNF Online product. 
    • You can also obtain your USP—NF Subscription Key by visiting: www.uspnf.com
    • If you have multiple USPNF Online subscriptions with different expiration dates, you will receive a subscription key for each current USPNF Online subscription. Please contact uspnf-info@usp.org if you need to merge multiple subscriptions.
  • USP understands that many customers will not know exactly how many end-users they have, and therefore, won’t know how many USPNF Online licenses they will need initially.
    • To help ease your transition into the new USPNF Online platform, USP will provide a USP—NF Subscription Key, valid for one (1) year (i.e. for your 2018 renewal cycle), that will allow you to associate up to twenty (20) Access Point accounts for every concurrent license owned by your company.
      • For example, if your USPNF Online subscription is for two (2) concurrent licenses, you will receive one (1) USP—NF Subscription Key that will allow you to associate up to forty (40) Access Point accounts.
      • If you need to associate more Access Point accounts with your subscription, please contact uspnf-info@usp.org.
  • You will be able to collect usage information during the next year to help you plan for your subscription needs for the following renewal cycle (2019). Read more information on Usage Reports.

10. How many Access Point accounts can be associated with my USP—NF Subscription Key?

  • You can associate up to twenty (20) individual Access Point accounts for each concurrent license owned by your company.
    • For example, if your USPNF Online subscription is for two (2) concurrent licenses, you will receive one (1) Subscription Key that will allow you to associate up to forty (40) Access Point accounts.
    • If you need to associate more Access Point accounts with your subscription, please contact uspnf-info@usp.org.

New Subscription Model Timeline

11. When will the new online subscription model start?

  • USP plans to start the new online subscription model on March 5, 2018.
  • On March 5, 2018, USP will send instructions in an e-mail to obtain a USP—NF Subscription Key from the www.uspnf.com site. The e-mail will be sent to the purchasing agent or license administrator designee at your company. This Subscription Key will be required for current customers to migrate to the new USPNF Online platform that launches in June 2018.
    • It is important that the person managing the USPNF Online accounts for your company receives the information included in this e-mail.
  • You can also obtain your USP—NF Subscription Key by visiting: www.uspnf.com
  • Each company is responsible for distributing the USP—NF Subscription Key and instructions for setting up Access Point accounts to all individuals who need access to the new USPNF Online product.
    • See recommendations on how to best disseminate this information at your company.

USPNF Online Pricing

12. Will the price for the 2018 USPNF Online subscription change?

  • No, the price for the USPNF Online will not change during the 2018 renewal cycle. The price will remain at $850 per license.

2018 Subscription Renewals

13. Information on Subscription Renewals for 2018

Access to USPNF Online Product

14. What happens to my access to the current (legacy) USP—NF Online product on March 5, 2018?

  • Starting on March 5, 2018, users will be able to access the current (legacy) USPNF Online product either using their company-wide shared username/password, IP authentication, or their Access Point account credentials. See image below.
  • USP will provide more instructions as we approach March 5, 2018 date.

access-point-credentials.png

15. What happens to my access to the current (legacy) USP—NF Online product in June 2018?

  • You will still be able to access the current (legacy) version of the USP—NF Online after June, until USP retires that platform on December 1, 2018.
    • Please click here for important information on the changed delayed implementation date for Second Supplement to USP41-NF36
  • USP will not change the url for the current (legacy) platform therefore any bookmarks will continue to work. 
  • However, any login buttons on www.usp.org or www.uspnf.com will direct you to the new USPNF Online starting in late June 2018 (see images below):

    faq-16-1.JPG

    header-faq16-1.JPG

  • USP is committed to ensure that all users maintain access to the USPNF Online, so we are providing a “Transition Period” to provide each customer time to determine their subscription needs and to migrate their users to using Access Point to login.
    • Therefore, USP will extend the use of your company-wide shared username and password until USP retires the current (legacy) USP—NF Online platform on December 1, 2018.

16. For how long will the current (legacy) USP—NF Online product be available?

  • USP will retire the current (legacy) USP—NF Online on December 1, 2018. After that date, you will only be able to access the USP—NF Online content through the new platform using your new Access Point account that is associated with your USPNF Subscription key.

More on Official Status for the new USP—NF Online

We created a banner that is a helpful tool that appears in the new USP—NF Online to help you determine the official status of documents. The banner appears on multiple pages and the meaning of the banner changes depending on the context in which it appears. Below are examples: 

17. What does this banner mean on the dashboard?

  • On the new USPNF Online dashboard, you will see a green banner with a green check mark icon and the text “CURRENTLY OFFICIAL” which indicates which edition of the USPNF is currently official and when it was published. Below is an example:

1.jpg

18. What does this banner mean at the Navigation level or when viewing search results?

  • By default, the banner will be gray and display “All Versions” when you use the navigation bar and when you view your search results. The document list displayed will include currently official, not yet official and no longer official documents.  Below is an example of the banner displayed when using the navigation bar:

    18-1.jpg

    18-2.jpg

    Below is an example of the banner displayed for the search results for “acetaminophen”:

    18-6.png

19. What does this banner mean when viewing a document (monograph, General Chapter, General Notices, etc.)?

  • This banner indicates the official status of the document that you are viewing.
  • If you wish to see a different version of the document, you can:
    • Select a version under the “History” tab in “Document Tools”19-1.png

  • Or use the “Switch Version” drop-down menu (see below):

    19-2.png

20. What are official status icons and what do they mean?

  • The new USP—NF Online platform allows users to easily navigate between multiple versions of a single documentary standard (such as a monograph or general chapter), without logging into separate publications or searching multiple websites for official content.
  • To help identify the official status of documentary standards with multiple versions–, we’ve introduced the following 3 official status icons:

    4.jpg

    • A green check mark to indicate “currently official” status (see examples below)
    • A yellow clock to indicate “not yet official” status (see examples below)
    • A red “x” to indicate “no longer official” status or “never official” status (see examples below
  • Here are some examples of the how official status is displayed at the Document level:

    • A currently official documentary standard that was revised prior to and then became official as of January 1, 2018. Please note the green check-mark icon and the text “Currently Official”.

      20-2.png

    • A currently official documentary standard that became official prior to 2013. This standard has not undergone any revision since December 31, 2012. Please note the green check-mark icon and the text “Currently Official”.

      20-3.png

    • A currently official documentary standard that became official as of March 1, 2018 and incorporates changes from an Interim Revision Announcement (IRA). Please note the green check-mark icon, the “IRA” icon, and the “Currently Official” text.

      20-4.png

    • A currently documentary standard that became official as of December 1, 2017 and incorporates changes from a Revision Bulletin (RB). Please note the green check-mark icon, the “RB” icon, and the “Currently Official” text.

      20-5.png

    • A currently documentary standard that became official as of December 1, 2017 and incorporates changes from an Erratum (E). Please note the green check-mark icon, the “E” icon, and the “Currently Official” text.

      20-6.png

    • A documentary standard that is no longer official. The version of this documentary standard had been official between May 1, 2017 and November 30, 2017. Please note the red “x” icon and the text “Older Version”.

      20-7.png

    • A documentary standard that was never official. Click here for more details on “never official”. Please note the red “x” icon and the text “Older Version”.

      20-8.png

    • A documentary standard that is scheduled to become official starting on August 1, 2018. Please note the yellow “clock” icon and the text “Not Yet Official”.

      20-9.png

21. What is the “History” tab in the “Document Tools”?

  • The “History” tab allows you to access multiple versions of the same document that may be created due to the proposal and incorporation of revisions, including Accelerated Revisions and Harmonization. 
  • When you open a document, the “History” tab automatically opens under Document Tools so that you can easily see the different versions of a document. 
  • Please note that even though a document may have multiple versions, only one version will be Currently Official at any point in time. 
    • Documents that have not yet reached their implementation date are referred to as “Not Yet Official.”
    • Documents that have been replaced due to an updated version are termed “No Longer Official” or “Never Official” (Older Version).
  • Click on the individual version you would like to view to change versions.  The document border and banner will be highlighted with the corresponding indicating color:
    • Green: Official
    • Yellow: Not Yet Official
    • Red: No Longer Official, or Never Official

    21-1.png

22. What is the “Switch Version” drop-down menu?

22-1.png

  • The “Switch Version” drop-down menu allows you to access multiple versions of the same document.
  • Click on the down arrow to see the list of multiple versions of a document. Please note that even though a document may have multiple versions, only one version will be Currently Official at any point in time.
    • Documents that have been published but have not yet reached their implementation date are referred to as “Not Yet Official.”
    • Documents that have been replaced due to an updated version are termed “No Longer Official” or “Never Official” (Older Version).
  • Click on the individual version you would like to view to change versions.  The document border and banner will be highlighted with the corresponding indicating color:
    • Green: Official
    • Yellow: Not Yet Official
    • Red: No Longer Official, or Never Official
  • The “Switch Version” drop-down menu allows you to access multiple versions of the same document that may be created due to the inclusion of Accelerated Revisions to the original file.
  • Click on the down arrow to see the list of document versions.  Then click on the individual version you would like to view.

23. What if I navigate to a document that is “no longer official” and it has the red banner and red “x” icon?

23-1.png

  • The red “x” icon is a visual indicator that this particular version of a file has been replaced by a Currently Official green “check-mark” version. 
  • You only need to look at the “History” tab in the Document Tools or click on the “Switch Version” drop-down menu to access the Currently Official version (see example below).

    23-2.png

24. Why does a document show as Currently Official when the publication name it is associated with has not yet become official? (see example below)

24-1.png

  • USP not only publishes compendial revisions in the three main publications of the USPNF (published in November, February, and June), but USP also publishes Accelerated Revisions on a monthly basis.
    • Below is an example of a compendial revision:

      24-2.png

    • Below is an example of an Accelerated Revision (in this case, an Interim Revision Announcement, IRA):

      24-3.png

  • Accelerated Revisions post and become official on their own schedule independent of the regular compendial revision process.

  • Because Accelerated Revisions post on a monthly basis, they need to be associated with one of the USP—NF publications, either the main edition or one of the supplements.
    • Accelerated Revisions can be regarded as updates to the most recent USP—NF publication.
  • As a result, when you click the switch version button, you will see a specific publication name displayed with each version of a document.
    • Please note that the official date for each individual document is driven by when that specific document becomes official, not when a particular publication would normally become official.
    • Please also note that the publication name you see displayed does NOT necessarily mean the document you are viewing was printed in that specific book (main volume or supplement) OR included as part of that specific online publication.
  • Below is a schedule that shows what monthly postings are associated with which publication:
    • USP—NF main edition: November, December, January
    • First Supplement: February, March, April, May
    • Second Supplement: June, July, August, September, October
  • Using the example above…
    • The Acetaminophen Oral Suspension Revision Bulletin became official on August 1, 2018.
    • Per the above schedule, this Revision Bulletin is associated with (regarded as an update to) the Second Supplement to USP 41–NF 36. This association is reflected by the “USP 41–NF 36 2S2S” name displayed under the switch version button.
    • The inclusion of this Revision Bulletin causes this specific document to become official August 1, 2018, prior to the official date listed for the Second Supplement to USP 41-NF 36, which is March 1, 2019**.
    • *Click here for more details on the extended implementation period for Second Supplement to USP 41–NF 36.
    • The “USP 41–NF 36 2S2S” name displayed under the switch version button does NOT indicate that the content of this particular document for Acetaminophen Oral Suspension (currently official August 1, 2018) was reprinted in the USP 41–NF 36 S2 book nor included as a revision to the USP 41–NF 36S2 online publication.

25. How do I use the “New and Changed” List to stay updated on the latest changes?

  • The “New and Changed” list is located under the “Start Here” tab.

    25-1.png

  • The system will automatically present to you “All Versions” of the documents indicated in the banner (as shown below):

    25-2.png

  • You can select a specific publication by clicking on the desired publication under the filter panel. Note that the system will also automatically indicate which publication is currently official with a green check-mark icon (see below):

    25-3.png

  • The New and Changed list is updated with monthly postings of Accelerated Revisions according to the following schedule:
  • USP—NF main edition: November, December, January
    • First Supplement: February, March, April, May
    • Second Supplement: June, July, August, September, October
  • You can see that for USP 41–NF 36, there are three monthly postings (November, December, January):

    25-4.png

  • You can also see a similar list of monthly postings for First Supplement:

    25-5.png

  • To stay up-to-date on the latest changes, go to the most recently published publication and note the location where future monthly postings will be added:

    25-6.png

  • You can print the list of all of the documents that appear under the “New and Changed” list by simply using your web browser’s print function.

26. What are the Types of Revisions?

  • The USP—NF is continuously revised, either through the Pharmacopeial Forum (PF), through Accelerated Revisions or through Harmonization.
  • The regular revision process through the Pharmacopeial Forum (PF), can take up to, on average, 18 months for a documentary standard (e.g. monograph or general chapter) to become official.  Once a proposed revision is approved, the revision is published with the USP—NF, or one of its supplements, and is scheduled to become official 6 months after it is published online.
  • There are cases in which a documentary standard needs to become official on a much faster track and therefore may go through the Accelerated Revision process either as a Revision Bulletin (RB), an Interim Revision Announcement (IRA), or an Erratum (E). These revisions are published online monthly and can become official in a month or within days of being published.
  • USP also participates in Harmonization (H) of standards through the Pharmacopeial Discussion Group (PDG).  The standard is scheduled to become official one year after it is published in the new USP—NF Online.
  • Below is a key of the other Revision types found under the search facets panel:

    25-7.png

  • Click here for more information on the Pharmacopeial Forum (PF) revision process.
  • Click here for definitions on each type of Accelerated Revision.
  • Click here for more information on the Harmonization process

27. What does the “never official” status mean?

  • The “never official” status means that the version of a documentary standard, such as a monograph or general chapter, never became official because a revision, such as an erratum or a revision bulletin, published and became official before the original implementation date and therefore superseded the original version.
  • Please note, this status does not mean that the document never became official, this status only means that this particular version of a document never became official.
  • In addition, this status does not mean that the document never published. This status means that a version was published in the USP—NF, however before the published version could become official, a version that incorporated an Accelerated Revision superseded the original implementation date.
  • For example, the monograph below has a “never official” version and a “currently official version.

    16.jpg

    This monograph was published on November 1, 2017 with a USP41-NF36 revision to become official on May 1, 2018. However, during the 6-month implementation period, an Erratum of this monograph became official on December 1, 2017. As a result, the version with the Erratum is currently official while the version with the USP41-NF36 revision never became official because the Erratum superseded it.

    17.jpg

28. What are the unique document identifiers?

  • After the Auxiliary Information, you will see a unique “DocID”. Each version of a documentary standard, such as a monograph or general chapter, has a unique searchable “DocID”. You can use this information to reference a specific version of a documentary standard.

    19.jpg

29. What does the page information at the bottom of a document mean?

  • After the Auxiliary Information, you will see “Page Information”. This is a list of the last three print publications in which this documentary standard appeared. It should be used for reference purposes only and does not necessarily indicate when a file was revised.

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30. When I do a search and hit enter, why does the banner display “All Versions”?

  • The banner at the top displays “All Versions” so that you can see the search results that include all available versions of the documents. You can then refine your results by clicking on the filters in the panel on the left-hand side (see below):

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31. When I navigate to a document, why does the banner display “All Versions”?

  • The banner at the top displays “All Versions” so that you can see the results that include all available versions of the documents. You can select a specific publication by clicking on the desired publication under the filter panel. Note that the system will also automatically indicate which publication is currently official with a green check-mark icon (see below):

    31-1.png

32. Why does each documentary standard, such as a monograph or general chapter, have an official date?

  • Each documentary standard has an official date associated with it that corresponds to when the last revision made to the document became official. 
  • A documentary standard, such as a monograph or general chapter, may have multiple versions due to revisions or changes to that standard. 
  • Official dates do not change until there is some type of revision either through the Pharmacopeial Forum (PF) revision process or through an Accelerated Revision process. 
  • In some circumstances, a documentary standard has multiple revisions with multiple official dates. For these cases, please view both the “Currently Official” and “To be Official” versions to see all currently official text. You can use the “Revision Date” facet located on the search results panel to see documents that contain a revision corresponding to a particular official date. 
  • Please note that for those documents which contain multiple revisions with different official dates, you still will need to review the entire document to confirm the official status of the content at the revision level.
  • Click here for more information on the Pharmacopeial Forum (PF) revision process.
  • Click here for definitions on each type of Accelerated Revision.

33. Why doesn’t the new USP—NF Online precisely match the USP41–NF36 print or the legacy USP—NF Online?

  • In an effort to provide an improved user experience, Accelerated Revisions will now be integrated directly into the new USP—NF Online on a monthly basis. The posting of Accelerated Revisions on a monthly basis allows users to obtain the latest updates to official content in a timely manner and within one source instead of having to visit multiple websites.
  • Below is a list of which monthly postings are integrated into which publications:
    • USP—NF main edition: November, December, January monthly postings
    • First Supplement: February, March, April, May monthly postings
    • Second Supplement: June, July, August, September, October monthly postings
  • As a result, the new USP—NF Online may not precisely match what is presented in the print or legacy online platform of USP 41–NF 36 or the First Supplement to USP 41–NF 36 since these Accelerated Revisions have been incorporated into the content found in the new USP—NF Online platform. Publication schedules that indicate when Accelerated Revisions are incorporated into the new USP—NF Online have been updated on www.uspnf.com to reflect these changes.
  • As a reminder, users should always consult the new USP—NF Online for the most up-to-date revisions.

34. Why do I see “no longer official” versions when I am supposed to be presented with currently official versions?

  • When you use the navigation bar to find a monograph or General chapter, the default view will be “All Versions.”
  • You can use the filters to refine your results to view only Currently Official document versions, or all the document versions associated with a specific publication.  
  • In the example below, the system presents to you a list of general chapters between <601> and <941>.  All versions of those General Chapters will be listed until you refine the view using the filters.

    34-1.png

35. How do I include the revision highlight when I print out a PDF?

  • First click on “Print Page”:

     

    35-1.png

    Then select “Background Graphics” and “headers and Footers” (if desired). The instructions to print the revision highlight will be different, depending on the browser you are using. To print via the Google Chrome browser:

    35-2.png

    The print options are displayed on the left side of your screen.

    • Select your destination as “Save as PDF” and click on “More settings” to expand the browser options.

    35-3.png

    35-4.png

36. Why does each documentary standard, such as a monograph or general chapter, have an official date?

  • Each documentary standard has an official date associated with it. 
  • A documentary standard, such as a monograph or general chapter, may have multiple versions due to revisions or changes to that standard. 
  • Official dates do not change until there is some type of revision either through the Pharmacopeial Forum (PF) revision process or through an Accelerated Revision process. 
  • Sometimes a documentary standard has multiple revisions with multiple official dates. For these cases, please access both the “Currently Official” and “To be Official” versions to see all currently official text. You can use the “Revision Date” facet located on the search results panel to see documents that contain a revision corresponding to a particular official date. 
  • Click here for more information on the Pharmacopeial Forum (PF) revision process.
  • Click here for definitions on each type of Accelerated Revision.

37. Why doesn’t the new USP—NF Online precisely match the USP41-NF36 print or the legacy USP—NF Online?

  • In an effort to provide an improved user experience, Accelerated Revisions will now be integrated directly into the new USP—NF Online on a monthly basis. The posting of Accelerated Revisions on a monthly basis allows users to obtain the latest updates to official content in a timely manner and within one source instead of having to visit multiple sites.
  • Below is a list of which monthly postings are integrated into which publications:
    • USP—NF main edition: November, December, January monthly postings
    • First Supplement: February, March, April, May monthly postings
    • Second Supplement: June, July, August, September, October monthly postings
  • As a result, the new USP—NF Online may not precisely match what is presented in the print or legacy online platform of USP 41-NF 36 or the First Supplement to USP 41-NF 36 since these Accelerated Revisions have been incorporated into the content found in the new USP—NF Online platform. Publication schedules that indicate when Accelerated Revisions are incorporated into the new USP—NF Online have been updated on www.uspnf.com to reflect these changes.
  • As a reminder, users should always consult the new USP—NF Online for the most up-to-date revisions.

38. Why do I see “no longer official” versions when I am supposed to be presented with currently official versions?

  • At the navigation level the official status bar is indicating that you are viewing the list of USP monographs or General Chapters that belong to the currently official publication.
  • In the example below, the system presents to you a list of general chapters between <601> and <941>. In case you see a “no longer official” document, this means that the document has been superseded by another version. Please click on the link to that document and then use the “Switch Version” drop-down menu to view the currently official version. 
  • Please note that for those documents which contain multiple revisions with different official dates, you still will need to review the entire document to confirm the official status of the content at the revision level.22.jpg

39. How do I change my font to be bigger?

Use your Web browser's text size feature. NOTE: Some text (superscript/subscript) may display irregularly when font size is set higher than medium/100%.

Microsoft Internet Explorer

  • Open Internet Explorer.
  • Select View >> Text Size.
  • Change text size from Smallest to Largest. This will only change the text size of the document. The table of contents and the burgundy USP toolbar will not change.

Google Chrome

  • Open Google Chrome
  • Select “Customize and control Google Chrome”
  • Select Settings
  • Use the Font Size drop down menu to change the font size, which will affect all page views in Google Chrome
  • For more information on technical requirements, click here.

40. Below is some guidance on the search facets, which dynamically change depending on the content displayed:

  • Monthly Postings: Every month, USP posts Accelerated Revisions (e.g. Errata, Revision Bulletins), that have been approved and will soon become official. Click on this search facet to view Accelerated Revisions for a particular month. 
  • Official Status: This search facet displays up to four official statuses. Click on “Currently Official”, “Not Yet Official”, “No Longer Official”, and “Never Official” to refine your search results. 
  • Document Type: This search facet displays the different sections of the USP—NF. Click on the document type to narrow your search results to a particular section of the USP—NF
  • Official Date: This search facet displays the official dates of documents. Click on the appropriate official date to see those documents that correspond to a particular official date.
  • Revision Date: This search facet displays the official dates for revisions within documents. Click on the appropriate revision date to see those documents that contain a revision corresponding to a particular official date.
  • Errata: This search facet displays those documents that have errata from the monthly posting. Click on this search facet to see those documents that contain an erratum from the monthly posting.
  • RB: This search facet displays those documents that have a revision bulletin (RB) from the monthly posting. Click on this search facet to see those documents that contain a revision bulletin from the monthly posting.
  • IRA: This search facet displays those documents that have an interim revision announcement (IRA) from the monthly posting. Click on this search facet to see those documents that contain an interim revision announcement from the monthly posting.
  • H: This search facet displays those documents that have a harmonization (H) from the monthly posting. Click on this search facet to see those documents that contain a harmonization from the monthly posting.
  • Publication Date: This search facet displays the publication dates of documents. Click on the appropriate publication date to see those documents that correspond to a particular publication date.

New Enhancements to the new USP–NF Online

41. The following enhancements launched on November 1, 2018. Please continue to inform us of any other improvements to the platform that would make your job easier at uspnfinfo@usp.org:

  • When you conduct a search, the system will highlight your search term

    41-1.png

  • You can now search by title. This feature can be found in two places - in the search tool or in the panel of filters:

    41-2.png

    41-3.png

  • For Accelerated Revisions listed in the Annotated List, you will now see the official dates by those documents that already have become official:

    41-4.png

  • A link to the Chromatographic Column and “Previously appeared in” Pharmacopeial Forum (PF) is now available below the Auxiliary information section:

    41-5.png

  • When you print out a document, the official status is clearly stated along with a time stamp:

    41-6.PNG

  • Any text that appears in a “pop-up” will now appear within document and in addition in the print out of a document:

    41-7.PNG

  • When you navigate to a list of documents, you will be presented with “All Versions” so that you can then select a specific publication from the filter panel:

    41-8.png

  • A new “History” tab creates a stronger visual cue so that you can see all available versions of a document and their official status:

    41-9.png

Customer Feedback

42. How do I provide feedback on the new USP—NF Online?

Please contact the following email address with any input including questions and to report issues: uspnf-info@usp.org

Privacy

43. What is USP’s Privacy Policy?

44. What happens with the data that USP collects about my usage of their products?

USP will monitor individual user usage patterns for internal data gathering purposes only.

  • Access to that information will be highly restricted within USP, will be stored in encrypted format, and will be used by a select group of individuals internally ONLY to help guide future product development to deliver products that better meet customer needs. No customers or any organizations outside of USP will have access to that information.
  • If you have any questions. Please refer to USP’s Privacy Policy.

Customer Help

45. How do I get help?

  • Contact Customer Service for the following:
    • If you need help with ordering products, prices, and payment options.
    • If you need help with creating an Access Point account.
    • For additional customer service help.
    • If you need to know how many seats are available on your USPNF subscription key.
  • Contact Technical Service for the following:
    • If you need help with changing your password.
    • If you need help accessing your online subscription.
    • If you need to know how many seats are available on your USPNF subscription key.
    • For additional technical help.
  • Contact uspnf-info@usp.org for the following:
    • If you have multiple USPNF Online subscriptions and would like to consolidate them prior to renewal.
    • If you need to associate more Access Point accounts with your subscription.
    • If you have questions on increasing or decreasing the number of licenses for the 2018 renewal cycle.
    • If you anticipate having to manage over sixty (60) individual Access Point accounts at your company.
    • If you have questions on Enterprise Licenses.
    • If you are interested in Single Sign On (SSO) integration.
    • If you need to know how many seats are available on your USPNF subscription key.
  • For any other questions and/or concerns, please send an e-mail to: uspnf-info@usp.org